Customer Service

For any dispute or complaint, please send an email to contact@lesmaisonsdarles.fr.

After contacting the legal department at contact@lesmaisonsdarles.fr  and in the absence of a satisfactory response within 60 days, the customer may refer the matter to the Tourism and Travel Mediator, whose contact details are given below:

By post: MTV – MEDIATION TOURISME VOYAGE, Service dépôt des saisines, CS 30958, 75383 PARIS CEDEX 08

Online: Request for referral - mtv

Drum Café, Le Réfectoire, Café du Parc and Terrasse des Forges are a members of Médiation Tourisme Voyage as a member of the professional union “UMIH,” duly listed on the website www.mtv.travel under the “adhérents” tab.